Refund Policy
We understand that sometimes, your plans may change. Our policy on refunds is as follows:
1. All requests for refunds must be in writing, submitted to the Providence Fire Department Safety & Survival Conference, 274 Reservoir Avenue, Providence, RI 02907.
2. Refunds will ONLY be issued to the person or organization who originally paid for the registration. For example, if your fire department paid for your registration, we cannot issue you a refund check. The refund check must be made out to your fire department.
3. A full refund will be provided for all requests received by us on or before May 1, 2008.
4. For refund requests received by us after May 1, 2008, but prior to May 15, 2008, a partial refund of 50% will be provided.
5. No refunds will be provided for requests received by us on or after May 15, 2008
6. Substitutions are allowed at any time. There is no charge for substitutions. All we ask is that you let us know. Substitutions that are made on the day of the conference may require that certificates be mailed to the attendee.